TWO new services have started, free to CWU members.

The FREE LEGAL ADVICE SCHEME and ROAD ASSIST SCHEME are now available. To see more details of both schemes and find out how to use them CLICK HERE.

At the direction of the NEC, the Union will continue to provide a comprehensive range of legal services to all fully paid members and retired members. Dependants may also qualify if they fall within the scope of the scheme.


The Union may take up a claim for personal injury, if there is a valid claim against a third party.


If you are the victim of an unprovoked assault, whether on or off duty, then the Union can assist with a claim to the Criminal Injuries Compensation Authority.


If you require the assistance of a solicitor, for whatever reason, you are entitled to a free 20 minutes initial advice from a fully qualified local solicitor. The Union will also assist in providing one of our nominated solicitors, if this is necessary, for a free initial interview.


If you are injured as a result of an accident at work, you can claim disablement benefit from the Benefits Agency if they accept it as an industrial injury. If you wish to appeal against the Benefits Agency's assessment, provided the initial award is 10 per cent or more, we will ensure that you are represented by the Union.


If you are charged with a road traffic offence whilst driving your vehicle on duty, we may give you legal represntation if we think a not guilty plea is appropriate or give you solicitor's advice on mitigation.


If you are robbed on duty whilst carrying company cash, the Union's bandit attack in-house scheme pays out a weekly sum up to a total of 104 weeks of sick leave at £20.00 per week, excluding the first 7 days of any period of sick abscence, and a capital sum in the event of death.


Employees of the Post Office, BT, Girobank and Quadrant are covered against personal injuries by the employer for all on duty cases. BT provides 24 hour cover.


If you are charged with a criminal offence on duty we may be able to help, depending on the circumstances. However, we do not pay fines.


If you wish to appeal against medical retirement, the Union may take up your case. There are now no appeals on retention in BT, although there is a grievance procedure and different requirements in other businesses where we have members.


If you have been unfairly dismissed or discriminated against unlawfully, your first source of Union assistance will be your Branch or Workplace Representative. If they are unable to resolve the matter through the internal disciplinary or grievance processes, you may have a right to take it to an Employment Tribunal. However, as this is a legal process, any request for Union representation would have to be referred to the Employment Law Department at CWU HQ for consideration. Remember that there are strict time limits for all tribunal applications and so such requests must be brought to your Branch Secretary immediately.

Remember, if you leave your present employer, you should ensure that you retain your membership to be eligable for the Union's legal assistance.


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